These Terms and Conditions of Service (“Terms”) govern your access to and use of the website and services provided by Karri Hull DBA: DALTON AISolutions (“Company”, “we”, “us”, or “our”). By accessing or using our website or services, you confirm that you are at least eighteen (18) years of age and agree to be bound by these Terms. If you do not agree to these Terms, or if you are under 18 years of age, do not use our website or services.

Company Information

Karri Hull DBA: DALTON AISolutions
Peterborough, Ontario, Canada
[email protected]
705-957-0710

1. Age Restriction

Our website and services are intended solely for individuals who are eighteen (18) years of age or older.

By accessing or using our website or services, you represent and warrant that:

• You are at least 18 years old
• You have the legal capacity to enter into a binding agreement
• All information you provide is accurate and truthful

We do not knowingly provide services to individuals under the age of 18. If we become aware that a user under 18 has accessed our services or provided personal information, we reserve the right to terminate access and delete such information.

2. Services

DALTON AISolutions provides AI-powered communication and automation services on a Done-For-You basis, including but not limited to:

• AI Voice Assistants
• AI Chat Assistants
• SMS and text messaging systems
• Appointment booking and reminders
• CRM configuration and automation
• Workflow automation
• Reputation and communication management
• Marketing automation services

We reserve the right to modify, update, suspend, or discontinue services at any time.

3. Client Responsibilities

By using our services, you agree:

• To provide accurate and complete information
• To comply with all applicable communication and privacy laws
• Not to use our services for unlawful, abusive, deceptive, or misleading purposes
• Not to send prohibited content (including spam, deceptive, or illegal content)

You are responsible for the accuracy of information you provide and for maintaining compliance within your business operations.

4. SMS & Messaging Terms

By providing your phone number through our website forms, chat widget, booking calendar, AI voice system, or other communication channels, you expressly consent to receive SMS messages from DALTON AISolutions.

Messages may include:

• Appointment confirmations and reminders
• Service updates
• Follow-up communications
• Promotional and marketing messages
• Account notifications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message received.

For assistance, reply HELP or contact [email protected] or 705-957-0710.

Consent to receive SMS messages is not a condition of purchase.

We do not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties for marketing purposes.

5. Compliance With Canadian Anti-Spam Law (CASL)

DALTON AISolutions complies with Canada’s Anti-Spam Legislation (CASL).

• Commercial electronic messages are sent only with express consent
• You may withdraw consent at any time
• Unsubscribe instructions are included in applicable communications

6. AI & Call Recording Disclosure

DALTON AISolutions utilizes AI-powered voice and chat technologies.

Calls and digital interactions may be recorded or stored for:

• Quality assurance
• Training and service improvement
• Documentation
• Marketing and demonstration purposes

By continuing to interact with our systems, you consent to such recording and automated processing.

7. Third-Party Platforms

We may use third-party communication, hosting, and technology providers to deliver our services.

We are not liable for outages, delivery failures, filtering, or disruptions caused by telecommunications carriers or third-party platforms.

8. No Guarantee of Message Delivery

SMS and communication delivery is dependent on telecommunications carriers and third-party infrastructure. DALTON AISolutions does not guarantee message delivery, timing, or carrier acceptance.

9. Limitation of Liability

To the fullest extent permitted by law, DALTON AISolutions shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of revenue or business interruption
• Carrier blocking or filtering of messages
• System downtime beyond our reasonable control

All services are provided “as is” without warranties of any kind.

10. Intellectual Property

All website content, branding, materials, systems, and proprietary workflows are the intellectual property of DALTON AISolutions and may not be copied, distributed, or reproduced without written permission.

11. Payment & Fees

Where applicable, fees for services will be outlined in a separate agreement or invoice. Failure to remit payment may result in suspension or termination of services.

12. Termination

We reserve the right to suspend or terminate access to services if these Terms are violated, misuse is suspected, or legal compliance concerns arise.

13. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it to understand how your information is collected and used.

14. Changes to These Terms

We may update these Terms from time to time. Updates will be posted with a revised effective date.

Continued use of services after updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

END OF TERMS